Wednesday, April 14, 2010

At&T introduces the mini cell phone towers for the iphone

All of us iphone users know that sometimes the service goes in and out. This could be a real pain in the butt for people, especially in their homes. Well, At&T came up with this mini tower that looks like a WiFi found at certain locations. This mini tower is about the size of a coffee mug and can be used in homes to connect to the internet so your iphones will have full service at all times. This can be a plus for At&T and customers, because many customers do not like living near the huge cell phone towers because it is hazardous to their health and having mini cell phone towers in people's houses will save At&t a lot of money.

The downside to this device is that At&t iphone customers are complaining that they do not want to pay for these mini cell phone towers. They argue that they pay alot of money a month for the iphone service and that they shouldnt have to pay more money to get service because its not thier fault, its the companies problem, so the company should fix it.

These new mini cell phone towers are an advantage for the company. It may draw more people in to using At&T because they will know that they will be able to get service in their homes. By At&T advertsing their new product, they are making more money.

I think that At&T will gain more customer satisfaction if these mini towers were a free bonus for when people buy iphones. People will know that At&T is doing everything they can to better thier service and satisfying customer needs. They should reconsider their plan and have these cell towers be free, I mean come on, iphone users are already dishing out big bucks for thier service so why not do something nice for them and keep them using thier service.

1 comment:

  1. No way, they came out with little towers?
    Hmm maybe it's because Verizon has the most worldwide lol sorry but I'm a verizon wireless user and I love that we have the best service due to our towers.

    Anyway, although I love my Verizon wireless service I pay too much for it and I now see why.

    I'm sure they add in all the little fees from their towers and so on into my actual account. I think that AT&T are being more truthful with their service than Verizon because they are charging thier customers up front. I am sure if they don't do that, they would have to add it to the bill which will then not be less costly than Verizon.

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